Advance Tech Service Centre (ATSC)was established to serve our most valuable contributors, our customers. ATSC is housed in a purpose built, well equipped, up to date facility, staffed with a team of over 15 qualified technicians both expatriate and local from diverse backgrounds. ATSC’s main point of contact is through the Customer Information Centre (CIC), with a number of agents available throughout the day to advise and help customers with product, sales as well as service queries. Advance Tech CIC employs friendly and highly skilled personnel, and is equipped with the latest technology to assist its agents with the correct information to address the customers’ enquiry.
Main business functions of Advance Tech Service Centre:
- Maintenance of all products sold by Advance Tech covering the entire LG range of products distributed in Djibouti
- Installation of all LG products including LEDs,OLEDs, Automatic Washing Machines, Refrigerators and Air Conditioning Systems
- AC Project Management, Free Consultation and Design
- Provision of Original Materials & Spare Parts
- Execution of Annual Maintenance Contracts
- General Customer Care
Our service centre is a state of the art purpose built facility located in Boulous Industrial Zone with additional facilities such as customer parking area, refreshment and a designated area for children with video games etc.